Fast Reply
Send a short message to fb77 Contact and the team will start on common questions within 3 minutes.
fb77 Support and Live Chat
Send a question to fb77 Support to get a quick answer; Help Center, Live Chat and fb77 Help are all in one place.
Download fb77 App View Help Center
fb77 Contact Information From Dhaka
This page is for Dhaka users; live chat, Help Center and account questions can be started within 10 minutes.
Dhaka Address
For Dhaka users, the guide is arranged separately by area to make questions easier to filter.
Live Chat
One-line answers appear in the chat window; sending a screenshot helps diagnose the issue faster.
Help Center
Common answers are already available; login, APK and app settings are on the same page.
3 Quick Ways to Contact
One thing needed? Then choose the right channel.
1. Live Chat
Open chat on Web or fb77 App; with order number, screenshot and brief description, the task is easier.
2. Help Center
General answers, settings and APK install guide are here; once seen, messages reduce.
3. In-App Support
Open the menu in the fb77 App and go to Support; login issues, notifications and device settings are also available there.
Support channels in Bangladesh.
Dhaka, Chittagong, and Sylhet users access the same guide.
How Live Chat Works
Questions can be left in chat after 11 PM; no form filling needed for small issues.
Where to find detailed answers
Help Center has multi-step answers you can complete by following the screen.
Help with bKash, Nagad, Rocket
There are separate instructions for Bangladeshi payments; Dhaka users often choose bKash or Nagad.
4 Trusted fb77 Support Facts
See the numbers
4.5/5 Average Rating
Users prefer clear answers and quick replies, so the support queue is smaller.
58,616 Reviews
Many reviews mean many question types in the help center, so topic-based answers are kept.
79K+ Active Users
In this crowd, fast answers are needed; both Live Chat and Guide do that.
Active 99.3% of the time
This keeps the support page steady; wait times to send messages on urgent questions are reduced.
4 Steps to Get fb77 Help
Done in four steps
1. Ask a Question
Login, Account, APK or Payment: choose one issue; don't send many questions at once.
2. Attach Evidence
Providing a screenshot helps the team understand quickly; Dhaka users say this is most useful.
3. Read the Answer
Check if the Help Center line has an answer; most tasks are completed in 2 steps.
4. Check in App
Open the fb77 App and re-check; many problems are fixed instantly from settings.
fb77 Contact FAQ
Top 5 Questions
What to write in Live Chat?
Describe the issue, time and screenshot in one line; starting with it, answers come faster.
Is Help Center a separate page?
Yes, guides and answers are organized there; if you search Help, you'll go to that section.
fb77 Login not possible, what to do?
Check password and internet first, then send screenshot to Live Chat.
Help with Bangladeshi payments?
There is a separate answer about bKash, Nagad and Rocket.
How to open support from fb77 App?
Menu: press the support icon, then select Chat or Help Center.
Important fb77 pages
Open these pages during help.